Chapter 7 - Understanding the Real Problem
Understanding the Real Problem This chapter talks about how to deliver the right products. It is really important to state the problem completely so that the appropriate solution can be created focusing on how to solve it. The right product is the one that meet the user's need and to get to the right problem, abstraction is used. Abstraction is focusing on ideas rather than solutions. It means thinking about the essence of subject by discarding the technological and physical components to uncover the real intent of the work. The Brown Cow Model: Thinking Above the line The Brown Cow Model provides four views of the work, each of which provides the business analyst with information that is useful at different stages of the investigation. Here, we would be talking about the "What" in the Brown Cow Model. Getting to the Essence of the Work Working above the horizontal line of Brown Cow Model, we capture the real essence of the business. It's not about issu...